Frequently asked questions - Villa Castellina
Q:
What is the time of check in/out ?
A:
Check in is between 4.30-7 pm and check out is before 10 am
Q:
Does the price include breakfast or other meals ?
A:
The price does not include breakfast or other meals
Q:
Are the prices detailed per room / apartment / villa or per person ?
A:
Prices are per villa per week
Q:
Do you accept credit cards ? Can we settle the bill on arrival ?
A:
The total of the holiday expense must be paid in full 60 days before arrival. Cards accepted are Visa or MC
Q:
What languages are spoken at the reception ?
A:
Italian, english
Q:
Is linen for bedrooms and bathrooms provided ?
A:
Linen for bedrooms, bathrooms and kitchen is provided
Q:
Do the rooms / apartment / villa have private terrace or garden ?
A:
The villa has private garden
Q:
Is there Internet access in the room / apartment / villa ?
A:
Internet access is available. Extra cost is payable locally
Q:
Is there telephone in the room / apartment / villa ?
A:
Telephone available
Q:
Do the rooms / apartment / villa have security boxes ?
A:
There is not security box
Q:
Are pets accepted ?
A:
Pets are NOT allowed
Q:
Is there swimmingpool ? Is it heated ? Opening period ?
A:
Pool available. NOT heated. Opening from June 2nd to Sep 29th
Q:
Is parking available ?
A:
Parking is available
Q:
Is washing machine available ? Dryer ?
A:
Washing machine and dryer are available
Q:
Is there restaurant service on site ?
A:
Restaurant service is not available on site
Q:
Is the property walking distance to a village where we can find grocery stores and other services ?
A:
The nearest village where you can find supermarket and other services is Castellina at 5 km.
Q:
Is the property walking distance to local transport ? Or is car necessary ?
A:
Public transport available in Castellina. Car is necessary
Q:
Is the property suitable for handicapped ?
A:
NOT suitable for handicapped
Q:
Is the property child friendly ?
A:
Children are welcome
Q:
Do kitchens have appliances and items for cooking ?
A:
Kitchen has all necessary appliances for cooking
Q:
Is there A/C ? Is it included in the price ?
A:
A/C is not available
Q:
Is there SAT tv in the room / apartment / villa ?
A:
SAT tv is available
Q:
Is it possible to arrange in your property car/bike/bicycle rental ?
A:
Arrangement of transport rental is not available
Q:
Can you organize cooking lessons ?
A:
Organization of cooking lessons can be provided, needs advanced booking
Q:
How many floors are there in the building and do you have an elevator (lift) in the building?
A:
The villa is on 2 floors. There is not elevator
Q:
Is barbecue available ?
A:
Barbecue available in the garden
Q:
Can you organize a special dinner or a professional chef service ?
A:
This service is available, must be booked in advance
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