Frequently asked questions - Tenuta Sasso
Q:
What is the time of check in/out ?
A:
Check in is between 4 - 7.00 pm and check out is before 9.30 am
Q:
Does the price include breakfast or other meals ?
A:
The price does not include breakfast or other meals
Q:
Are the prices detailed per room / apartment / villa or per person ?
A:
Prices are per villa or per apartment per week
Q:
Do you accept credit cards ? Can we settle the bill on arrival ?
A:
The total of the holiday expense must be paid in full 60 days before arrival. Cards accepted are Visa or MC
Q:
What languages are spoken at the reception ?
A:
Italian, english
Q:
Is linen for bedrooms and bathrooms provided ?
A:
Linen for bedrooms, bathrooms and kitchen is provided
Q:
Do the rooms / apartment / villa have private terrace or garden ?
A:
All the apartments and the villa have their own private outdoors area equipped with table and chairs
Q:
Is there Internet access in the room / apartment / villa ?
A:
Telephone line is available so internet access is possible. Extra costs payable locally
Q:
Is there telephone in the room / apartment / villa ?
A:
Telephone available. Extra costs payable locally
Q:
Do the rooms / apartment / villa have security boxes ?
A:
There are not security boxes
Q:
Are pets accepted ?
A:
Pets are NOT allowed
Q:
Is there swimmingpool ? Is it heated ? Opening period ?
A:
Pool available. NOT heated. Opening May 5th to Sep 29th
Q:
Is parking available ?
A:
Parking available
Q:
Is washing machine available ? Dryer ?
A:
Villa and cottage C have washing machine. Apts A and B share the washing machine
Q:
Is there restaurant service on site ?
A:
Restaurant service is not available on site but there are many restaurants nearby
Q:
Is the property walking distance to a village where we can find grocery stores and other services ?
A:
The villa is walking distance to Lucignano where you can find all services
Q:
Is the property walking distance to local transport ? Or is car necessary ?
A:
Local transport at Lucignano, not frequent. Car is necessary
Q:
Is the property suitable for handicapped ?
A:
NOT suitable for handicapped
Q:
Is the property child friendly ?
A:
Children are welcome
Q:
Do kitchens have appliances and items for cooking ?
A:
Kitchen has all necessary appliances for cooking
Q:
Is there A/C ? Is it included in the price ?
A:
A/C is not available
Q:
Is there SAT tv in the room / apartment / villa ?
A:
SAT tv available in all the units
Q:
Is it possible to arrange in your property car/bike/bicycle rental ?
A:
Arrangement of transport rental is not available
Q:
Can you organize cooking lessons ?
A:
This service is available, must be booked in advance
Q:
How many floors are there in the building and do you have an elevator (lift) in the building?
A:
There units are on 2 floors. NO elevator
Q:
Is barbecue available ?
A:
Barbecue is available
Q:
Can you organize a special dinner or a professional chef service ?
A:
This service is available, must be booked in advance
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