Frequently asked questions - La Tenuta
Q:
What is the time of check in/out ?
A:
Check in is between 4.30 pm-7.30 pm and check out is before 10 am
Q:
Does the price include breakfast or other meals ?
A:
The price does not include breakfast or other meals.
Q:
Are the prices detailed per room / apartment / villa or per person ?
A:
Prices are per apartment per week
Q:
Do you accept credit cards ? Can we settle the bill on arrival ?
A:
The total of the holiday expense must be paid in full 60 days before arrival. Cards accepted are Visa or MC
Q:
What languages are spoken at the reception ?
A:
Italian, english, german, french, dutch
Q:
Is linen for bedrooms and bathrooms provided ?
A:
Linen for bedrooms, bathrooms and kitchen is provided
Q:
Do the rooms / apartment / villa have private terrace or garden ?
A:
All apts have private gardens or terraces equipped with table and chairs.
Q:
Do the rooms / apartment / villa have security boxes ?
A:
Security boxes are not available
Q:
Are pets accepted ?
A:
Pets are NOT allowed
Q:
Is there swimmingpool ? Is it heated ? Opening period ?
A:
There are 2 pools. NOT heated. Opening
Q:
Is parking available ?
A:
Parking is available
Q:
Is washing machine available ? Dryer ?
A:
There is a laundry with washing machines. NO dryer
Q:
Is there restaurant service on site ?
A:
There is not restaurant service on site
Q:
Is the property walking distance to a village where we can find grocery stores and other services ?
A:
The property is located in the countryside where the nearest village is reachable by a short drive. No walking distance
Q:
Is the property walking distance to local transport ? Or is car necessary ?
A:
There is not local transport within walking distance. Car is necessary
Q:
Is the property suitable for handicapped ?
A:
There are 2 ground floor apartments with bathroom suitable for handicapped people
Q:
Is the property child friendly ?
A:
Children are welcome
Q:
Do kitchens have appliances and items for cooking ?
A:
Kitchens have all necessary appliances for cooking
Q:
Is there A/C ? Is it included in the price ?
A:
A/C is NOT available
Q:
Is there SAT tv in the room / apartment / villa ?
A:
All the apartments have SAT tv
Q:
Is it possible to arrange in your property car/bike/bicycle rental ?
A:
Arrangement of transport rental is not provided
Q:
Can you organize cooking lessons ?
A:
Organization of cooking lessons is NOT provided
Q:
How many floors are there in the building and do you have an elevator (lift) in the building?
A:
There are apartments in the ground floor, first floor or in 2 floors. No elevators
Q:
Is barbecue available ?
A:
There are barbecues available in the garden at guests disposal. Shared use.
Q:
Can you organize a special dinner or a professional chef service ?
A:
Organization of chef or dinners are NOT provided but we can suggest fine restaurants in the area
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