Frequently asked questions - Villa San Rocco
Q:
What is the time of check in/out ?
A:
Check in is between 5 pm-8pm and check out before 10 am
Q:
Does the price include breakfast or other meals ?
A:
Meals are not included
Q:
Are the prices detailed per room / apartment / villa or per person ?
A:
Prices are per villa per week
Q:
Do you accept credit cards ? Can we settle the bill on arrival ?
A:
The total of the holiday expense must be paid in full 60 days before arrival. Cards accepted are Visa or MC
Q:
What languages are spoken at the reception ?
A:
English, french, german
Q:
Is linen for bedrooms and bathrooms provided ?
A:
Linen for bedrooms, bathrooms and kitchen is provided
Q:
Do the rooms / apartment / villa have private terrace or garden ?
A:
The property has private garden and loggia equipped with outdoors furnishings
Q:
Is there Internet access in the room / apartment / villa ?
A:
Internet access is available
Q:
Is there telephone in the room / apartment / villa ?
A:
No telephone
Q:
Do the rooms / apartment / villa have security boxes ?
A:
No security box
Q:
Are pets accepted ?
A:
Pets are welcome. Extra cost is payable locally
Q:
Is there swimmingpool ? Is it heated ? Opening period ?
A:
Pool available. NOT heated. Opening from May 5th to Sep 29th
Q:
Is parking available ?
A:
Parking available. NOT guarded
Q:
Is washing machine available ? Dryer ?
A:
Washing machine available. No dryer
Q:
Is there restaurant service on site ?
A:
No restaurant service on site
Q:
Is the property walking distance to a village where we can find grocery stores and other services ?
A:
The property is walking distance to San Rocco at 1,5 km where you can find all services
Q:
Is the property walking distance to local transport ? Or is car necessary ?
A:
At San Rocco 1,5 km there is bus to Siena but car hire is recommended
Q:
Is the property suitable for handicapped ?
A:
NOT suitable for handicapped who need complete assistance. Suitable for elder people who need ground floor facilities
Q:
Is the property child friendly ?
A:
Kids can enjoy the children's playgrond available in the garden
Q:
Do kitchens have appliances and items for cooking ?
A:
Kitchen has all necessary appliances for cooking
Q:
Is there A/C ? Is it included in the price ?
A:
A/C is not available
Q:
Is there SAT tv in the room / apartment / villa ?
A:
SAT tv is available
Q:
Is it possible to arrange in your property car/bike/bicycle rental ?
A:
We can arrange bicycle rental. This service must be booked in advance
Q:
Can you organize cooking lessons ?
A:
We organize cooking lessons. This service must be booked in advance
Q:
How many floors are there in the building and do you have an elevator (lift) in the building?
A:
The property is on 2 floors. No elevator
Q:
Is barbecue available ?
A:
Barbecue and pizza oven available in the garden
Q:
Can you organize a special dinner or a professional chef service ?
A:
This service can be organized. Must be booked in advance
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