Frequently asked questions - Villa Ronco
Q:
What is the time of check in/out ?
A:
Check in is between 4pm-7pm and check out is before 10 am
Q:
Does the price include breakfast or other meals ?
A:
The price does not include breakfast or other meals
Q:
Are the prices detailed per room / apartment / villa or per person ?
A:
Prices are per villa per week
Q:
Do you accept credit cards ? Can we settle the bill on arrival ?
A:
The total of the holiday expense must be paid in full 60 days before arrival. Cards accepted are Visa or MC
Q:
What languages are spoken at the reception ?
A:
Italian, English
Q:
Is linen for bedrooms and bathrooms provided ?
A:
Linen for bedrooms, bathrooms and kitchen is provided
Q:
Do the rooms / apartment / villa have private terrace or garden ?
A:
The Villa has private garden, terrace and gazebo
Q:
Is there Internet access in the room / apartment / villa ?
A:
Internet wireless connexion is available
Q:
Is there telephone in the room / apartment / villa ?
A:
Telephone is available as well as 2 cell phones ( to be recharged by guests )
Q:
Do the rooms / apartment / villa have security boxes ?
A:
Wall safe is available
Q:
Are pets accepted ?
A:
Pets are NOT accepted
Q:
Is there swimmingpool ? Is it heated ? Opening period ?
A:
Pool available. NOT heated. Opening mid April to mid October
Q:
Is parking available ?
A:
Private parking is available
Q:
Is washing machine available ? Dryer ?
A:
There is a laundry room with washing machine and clothes dryer
Q:
Is there restaurant service on site ?
A:
Restaurant service is not available on site, the nearest is in Monsummano at 2 km
Q:
Is the property walking distance to a village where we can find grocery stores and other services ?
A:
Only at 2 km there is a village with all kind of services
Q:
Is the property walking distance to local transport ? Or is car necessary ?
A:
Local transport is available at 2 km, however car hire is recommended
Q:
Is the property suitable for handicapped ?
A:
The villa is not suitable for handicapped people
Q:
Is the property child friendly ?
A:
Children will enjoy the outdoors amenities
Q:
Do kitchens have appliances and items for cooking ?
A:
Kitchen has all necessary appliances and tools for cooking
Q:
Is there A/C ? Is it included in the price ?
A:
A/C is available. Included in the rate
Q:
Do the rooms / apartment / villa have security boxes ?
A:
A wall safe is available
Q:
Is there SAT tv in the room / apartment / villa ?
A:
Satellite Tv is available
Q:
Is it possible to arrange in your property car/bike/bicycle rental ?
A:
Car hire can be arranged, needs advanced booking
Q:
Can you organize cooking lessons ?
A:
Cooking lessons can be arranged, need advanced booking
Q:
How many floors are there in the building and do you have an elevator (lift) in the building?
A:
There are 2 floors, there is not elevator
Q:
Is barbecue available ?
A:
Barbecue available in the garden
Q:
Can you organize a special dinner or a professional chef service ?
A:
Catering, special dinners or chef services can be arranged. Need advanced booking
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